On-Site Services

When it’s not realistic to bring your device in store, we can set up a time to come to you. Before we do this however, we may want to try and resolve the issue via a remote session. If that doesn’t work, or is ineffective at solving the issue, we’ll schedule an on-site appointment.


To schedule an on-site appointment, you can either call one of our locations or come in to speak with a team member. From there, we have a few options for scheduling.

Our times for on-site appointments vary between two hour intervals and only during Wednesday and Thursday.

  • 10:00 am – 12:00 pm
  • 12:00 pm – 2:00 pm
  • 2:00 pm – 4:00 pm
  • 4:00 pm – 6:00 pm

On-Site Pricing

On-site appointments have a $99.99 residential hourly charge or $199.99 business hourly charge. There is also a $74.99 diagnostic charge and if we are able to fix the problem under that we will. If another service is needed such as an operating system reinstall. The diagnostic fee will be replaced by the operating system reinstall fee.

Any On-Site appointment made outside the city of Wichita will receive an additional $1.50/mile trip charge starting from our west location.

What Our Clients Say

    Great work, polite and responsive. I work from home and needed my computer fixed asap. Ben got it up and running great in no time. Very thankful for the services and quick turnaround.

    If you work with real machines (computers) and have issues with them, you should not waste time and energy and, most critically, risk your machine by going anywhere else.

    These guys are, in my opinion, the best computer help around. They are friendly, fast, easy to work with, most of all; they are experts at what they do. Would recommend them to anyone struggling with their operating system and any other computer issues!

    I have never had a bad experience. The guy that helped me last time when I had to take my Laptop and Printer in was absolutely Amazing and so kind.Thank You! Would never go anywhere else.

    Have had several great transactions with Ribbit. I have needed 2 different iPhone screen repairs done. They are affordable, quick same day service. The employees explain the process and options well and I have been extremely pleased with the results. I will always bring my devices here.

    These guys helped me big time when I was in a jam. My phone was dead and couldn't take a charge, and they figured out the issue with quick work. They earned my trust and were all-around good people to work with. Highly recommended!

    Having an older laptop has it's problems, but Ribbit has always been very helpful, informative, and calm (when I have been in a frenzy). They are the ones to thank for the extra years I've gotten out of my laptop. Highly recommend!